Benefit from the advice of a trainer-coach to understand the new managerial challenges in the digital age. What does manager mean in the Saint Kitts and Nevis Email List digital age? Have the function and its missions really experienced a revolution? “Manager in the digital age” means adapting your management to the new business world. It also means adapting to the emergence of new technologies, and above all to the transformation of professions and skills. A manager must inevitably rethink his posture and his way of doing things because his position is now based on the speed of interpersonal exchanges. As a trainer-coach, working with managers, I noticed a significant evolution of the function and its missions on 3 levels:

the know : the manager became a catalyst of information and knowledge. At the same time, he must accept that he is no longer an expert, that he no longer knows everything in order to gain height. This is the condition for connecting information to each other and thus deploying the knowledge of its teams. the know-how : The manager has appropriated in the space of 20 years more than 100 new tools and methods, such as Skype, LinkedIn, positive feedback or design thinking, and this is far from over. the life skills : the new position of manager must especially integrate collaborative, agility and innovation.

What are the “soft skills” essential for the manager today?

What are the new challenges for managers in the digital age? The main challenge lies in the culture and managerial posture . Managerial stripes are no longer enough. He must show leadership and charisma to fluidify complex worlds and dissolve silos. The workspace is also a managerial challenge . Indeed, mobility is today at the heart of the digital transformation of companies. Employees now work in their company, at home, in a virtual office or even in their favorite places. Multi-office, home office or co-working have thus replaced the traditional scheme. The manager must adapt and take into account these new working methods. Finally, tools (Microsoft Office 365, Google for Work or even Salesforce) are disrupting our businesses. They allow companies to collaborate, to exchange simultaneously while consolidating the knowledge of their customers.


More and more matric but with less and less defined boundaries, the relationship between internal hierarchical levels and external partners is being renewed. To face it, the manager of tomorrow must develop his interpersonal skills and his sense of collaboration. He must assert himself as a leader to mobilize cross-functional teams towards common objectives. This new professional world is as fascinating as it is complex. This is why I am convinced that the employee of tomorrow will have to be regularly accompanied in his professional life by a coach. An essential support to gain height and face with agility and serenity this major cultural change. Faced with the digital transition, should the manager acquire new skills Soft skills are a prerequisite for knowledge and skills for the manager of tomorrow. The latter must, of course, continue to train in technical skills (hard skills) but also in soft skills.

Faced with the digital transition, should the manager acquire new skills?

What are the “soft skills” essential for the manager today? Soft skill 1: Read give meaning ( the make sense ). Identify the deep meaning and motivations of its missions. The manager will thus be able to bring meaning to the missions of his employees and show them the path to take when faced with complex situations. Soft skill n ° 2: knowing how to navigate transversely . The managers of tomorrow will need collective intelligence to work with multidisciplinary teams. Soft skill n ° 3: be innovative – even “ disruptor ”. Knowing how to rethink your perimeters and question existing models. For this, it is essential to be open to others, to show curiosity and to practice test and learn. Now is the time for experimentation and disruption.

Soft skill n ° 4: appeal to your emotional intelligence . Know yourself, know others and know how to influence. With the emergence of digital, the emotional quotient takes precedence over the intelligence quotient. To optimize collaborative work, manager, be empathetic! Soft skill n ° 5: be agile . Adapting easily requires constant learning and mastery of the latest technologies and techniques. Soft skill n ° 6: be authentic . Staying true to its values, making decisions in its image, respecting others, having an ethic, a deontology are today essential standards for the new economy and the success of its teams. What are the pitfalls to avoid for managing in the digital transformation phase?

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